My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 9877 Views
  • 1 replies
  • 1 kudos

Cancel Disney+ subscription

Good afternoon, I have just availed of the free Disney+ subscirption. I would like to cancel it now so I don'r forget and get charged at the end of the trial. I can't find how to do that. Is anyone help to help? Many thanks in advance

Lynne2 by Level 1: Joiner
  • 851 Views
  • 3 replies
  • 0 kudos

Resolved! Account Transfer

Hello all, Quick question. So i want to change my account details (Name, date of birth, bank details etc) as for many years the account was on my moms name. Now i would like to have an account on my name with the same number however I was told by the...

Raf20 by Level 1: Joiner
  • 1246 Views
  • 4 replies
  • 0 kudos

Resolved! My o2

I got a new phone on Friday, before this my o2 was working perfectly for me. Now it keeps saying that I have to products or devices on my account and when I go through the ap is says my o2 isn't available for me. when I go in through a browser is say...

Cat_83 by Level 1: Joiner
  • 659 Views
  • 3 replies
  • 0 kudos

Resolved! Family plan

I have had a text saying I have the family plan 40% added to my account but nothing is coming up on the o2 app saying anything has been knocked off

Jay9 by Level 1: Joiner
  • 821 Views
  • 4 replies
  • 0 kudos

Tracking parcel

I just got new phone and i can't track my parcel just says it's on the way

Ending contract

I have a contract with the number [personal details removed] on o2, my contract has ended 1 month ago but I havent been able to contact customer service to cancel it. I would like my contract terminated immediately

Luisardo by Level 1: Joiner
  • 1259 Views
  • 3 replies
  • 0 kudos

Topped up

I have topped my phone up £15 but hasn’t took to my balance help

Demileigh by Level 1: Joiner
  • 506 Views
  • 2 replies
  • 0 kudos

Resolved! Data almost finished

Want to add more data

Elim by Level 1: Joiner
  • 409 Views
  • 1 replies
  • 0 kudos