Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I have had the O2 app 6.0.1 for a month or so, and the info it will give me is 'Current Balance' and have I got a bolt on.And thats it.I cannot buy bolt ons, check data usage ....nothing.But I just found out that if I ignore this app, and navigate to...
I haven't been able to log in to the app for days. Everytime I try my user name and password I get a (code 5) error message on the screen. The user name and password work perfectly ok on my lap top and desk top. I have reset the password twice and ma...
Hi guys, The MyO2 app is used by lots of customers for a variety of tasks such as topping up and getting billing info. The app has also gone through a few updates this year to make it easier to use and navigate. As the year is drawing to a close, we'...
I am also having this problem. Online chat with customer services for over an hour and they couldn't help. Twitter team also no help.I believe the issue occurs when you have more than 1 phone number linked to your account. I have an old number still ...
The "MY O2" app allows consumer contract and PAYG customers to quickly and easily access their mobile accounts.Pay Monthly Customers can......See fully itemised bills for the last 6 monthsRecent chargesRemaining mins, texts & data allowanceView your ...
My partner had just got an iPhone 5, and his old number has transferred over today. He can not access his 'O2' app now. It gives code 36?!?!ive read on here do a soft reset?! What is this? Can anyone help? Thanks in advance xx
Hi I have Nokia Lumia 1020 with windows phone 8.1, and it wont let me download the app despite having the latest phone update. Any else having this problem?
Just a headsup that the My O2 app update is available today :Pay Monthly customers get:• A full itemised bill including your most expensive, longest and most frequent calls• Fully itemised recent charges to your account since your last bill• A full v...
Has anyone with the billing issue on the MY O2 app had this sorted yet? I still can not view my airtime bill via the app "Sorry, there's been a problem. Please try again later."After several complaints to customer services for the past 4 months, this...
I am just wondering why? I guess this has something to do with me getting my old mobile number moved to my new contract phone. Can anyone clarify if that is the cause? If not what is? and regardless - how to fix it?
