@FJJApple have taken the decision to remove the Plug
from the iPhone 11 and to just provide the cable.
You need a USB-C to Lightning charger or an older Apple USB-A to Lightning charger.
However Apple will sell you one...
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company