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PAC Code for single number on multi number account.

Dalms
Level 1: Joiner
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Hi, I wish to transfer a number out of a multi number account.  I want the remaining g number to carry on as it is.  Is this possible?  How do I do it?  I know I can with SMS and am unsure if possible via MyO2.  Please advise

 

thanks

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MI5
Level 94: Supreme
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@Dalms 

In your MyO2 but make sure you have selected the correct number.

Look in Manage my details then scroll down to thinking of leaving.

Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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pgn
Level 78: King of Kings
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Need to call O2 for that, as no guarantee text will result in correct plan being removed from your account, @Dalms - social media is best, links just below work well, but be persistent.

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MI5
Level 94: Supreme
  • 152766 Posts
  • 652 Topics
  • 29159 Solutions
Registered:

@Dalms 

In your MyO2 but make sure you have selected the correct number.

Look in Manage my details then scroll down to thinking of leaving.

Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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