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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Scammers

I’ve been scammed 6 weeks ago and I’m paying for a scammers upgrade ,o2 don’t seem to care as they’ve not contacted me and as I’ve contacted the police ?

Resolved! Price increase 2022

My bill is rising by 10.7% , I am happy with O2 service and product but this rise is not warranted. While it is affordable for me, any loyalty to O2 is gone and I will when allowable move my account. I don’t imagine this will worry O2 but it will mak...

Resolved! Data

Hi .I have problem with my phone,data not working

Resolved! Payment

Sorry to bother you but I want to know that before the start of my contract your company charged me £420 as that you are taking these money as safety and will return it after 3 months. But I didn’t get that money and even it’s not included in my cont...

Resolved! Chromebook gift

I have upgraded my contract and looking to claim the Chromebook 4 as per the upgrade deal. I do not have proof of purchase that Samsung requires. I only have an email confirming my order

Resolved! Cancelling my 02

Hi, I would like to cancel both my sim only with o2 please.

Resolved! Claim free samsung Galaxy chromebook

Hi, i try claim free chromebook. But when i try upload my proof of purchase.... upload button not work

Resolved! How do I change my bank details, need to be a bloody scientist or mathematician to find link, frustr

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Resolved! End my contract

Hello. I had a contract with you that ended on March 18th, 30 days before the end I called you to let me know that I want to be free from bills and that I want to end the contract so that I don't get any bills anymore. I got the final bill which was ...

Resolved! Delivery

Wanna know if its true if it comes on the date there say about the phone and the time

O2

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