Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

login

I cannot login to myo2 on my Phone (Samsung A510) just get the message 403 Forbidden. any ideas why.

Resolved! paying my final bill

i need to pay my final bill as i have switched my number over and i cant get on to my account

Resolved! paying bill

something went wrong with my last bill and the payment did not go through, now my line is frozen and i need to make the payment asap.... i tried calling costumer services but can't make any phone calls, i tried to chat but the chat does not respond,,...

Resolved! Leaving O2

I would like to stop using O2 as my network provider. How can I disable the service?

Resolved! changing my sim to a different phone

changing my sim to a different phone

Resolved! Bill payment

It is not letting me log into my 02 to pay a bill is there a reason why?

Resolved! Contract

I wanna cancel my contract, the handset is paid off and the contract I'm on now sim only is 37 a month stupidly expensive when i can paid £3 a month more with work and get iPhone 14 pro max with unlimited everything

O2 & Virgin Merger

I have a mobile account with O2 & another with Virgin for 2 separate mobile phones. I use the same email address to login to each account but have different passwords. How will this be affected by the merger? Can I have the 2 phones under 1 account?T...

O2 app phone number label

Hi all,I've only just noticed that on my o2 app (android) my phone number is under the name "Paul". That's not my name nor the name of anyone I know lol.Is there a way to fix this "issue"?Thanks for any answer

Resolved! Virgin to O2 switch

I have today been switched over from Virgin to O2: Everything seems to be working ok except My O2. The problem appears to be that I previously had an O2 account which it keeps recognising when I try to set up a new account: So far I have had to set u...

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