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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! breakdown of final bill amount

I already left O2 and got the email about payment, I guess it is the final bill. but I cannot find the breakdown of payment amount due to that email just a summary information, that amount is higher than usual, so I have to check it. Now I sign in to...

Ordering

What’s the point of pre ordering the new iPhone if you don’t receive it on the day it’s promised

Log in

I can’t log in to check my account

2 Numbers on one MyO2 Account - I need to split them

When i log into my MyO2 Account both my number and my ex partners number is listed. We both have separate contracts that are paid for separately.He has recently logged into the account and changed both the email address, security question and passwor...

My o2 is not working so I cannot check my data allowance and other things

My 02 is not working so I cannot check my data allowance and other things

Resolved! setting for travel to europe

When with Virgin I had to enable the international options, on Virgin web site, before travelling to Europe. Do I have to do the same with O2, if so how?Thank you

Link and Opening times of Chat with Customer Services?

I had to temporarily disable my account as I had lost my phone handset. I was lucky to be able to retrieve my handset, and not I need to reacivate my account. I can not find any link or any way of accessing the "Chat with Customer Services? Does anyb...

Unable to log in

I am unable to sign into my02 app

Resolved! Looking to upgrade and have question regarding data

Hello, I want to upgrade my iPhone and looking at customising my data plan, and I don't know what "30GB Plus" means.

Resolved! Account Merge

I have an account registered to my primary E-mail address. Because of this when I have taken out a VOLT sim I have had to use a different E-mail. I would like my VOLT account as it were to be on my "original" account.

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