My O2
Get help and support from the community related to My O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8718 Views
  • 1 replies
  • 1 kudos

Resolved! overseas charges

I have contacted O2 customer services and explained my circumstances when I was in South Africa- I have been charged £434, however I was never notified of the extra charges whilst over there. O2 never notified that I was paying excess charges whilst ...

lowri by Level 1: Joiner
  • 517 Views
  • 1 replies
  • 0 kudos

Open discount

I applied for my open discount over a week ago and it's still stuck in the validation process. Spoke to o2 support on the phone and not very helpful at all and quite frankly rude. I was told to send a picture of a blue light card and a National insur...

Rayray-85 by Level 1: Joiner
  • 842 Views
  • 2 replies
  • 0 kudos

Resolved! lost mobile phone

ive lost my mobile phone , what action is needed

leyland by Level 1: Joiner
  • 941 Views
  • 1 replies
  • 0 kudos

Resolved! Refund for unused data

Hello, I haven't used my data from May 2022 until June 2023. Can I get a refund for this?

Cay13 by Level 1: Joiner
  • 607 Views
  • 1 replies
  • 0 kudos

pay for mobile and revert to sim only

I operate on mobile. Can I pay my mobile off and go to a sim only monthly contract. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Bobc1 by Level 1: Joiner
  • 656 Views
  • 5 replies
  • 0 kudos

Resolved fraud

You have contacted me to inform me that my fraud issue has been resolved and suggested I call customer services

Donald1 by Level 1: Joiner
  • 322 Views
  • 1 replies
  • 0 kudos

Resolved! PAC

Please can I have a PAC code 

Ju1 by Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos

Change name and DOB

Hi I want to change the DOB and name associated with this account please

Log in difficulties

Hello I cant log into my o2 app. I want to buy some data

Ebele by Level 1: Joiner
  • 392 Views
  • 2 replies
  • 0 kudos