Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

I can't sign in

Hello! I don't know why but I can't sing in on my app O2. I changed the password I tried again but doesn't work. Thank you!

Access account

Hi. I can't access my account on the O2 application for some reason.

Resolved! My o2 App

I have 2 mobile numbers on my account. Can I load and use the app on both phones?

Resolved! Default on credit filed causing massive issue getting a mortgage

I received a default letter on 5/4/23 and called up on the 11/4/23 to question this and was told it had been paid. In May my mortgage adviser did a soft credit search for our mortgage application and it showed my default was still showing up on my cr...

Resolved! Left in the lurch by Virgin and O2

I've was recently migrated from Virgin to O2 and so far I'm not impressed - I didn't think it was possible for customer service to get any worse, but it seems that O2 makes it impossible to speak to a real person. I have now received two "missed call...

Resolved! how do I phone a real person?

I don't so bots. Not ever. How do I contact a human?

Resolved! Access to MyO2

I can't access my O2 account, I am not a new customer

Resolved! cancelling this account

i want too cancel my xxxxxxxxxx account phone doesnt work and soon i will be with you again on new number when you switch from Virgin xxxxxxxxxxx [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

remove 2nd mobile number from account

Hello Can the original mobile number ending 981 be removed from my 02 account, just to show my current one ending 673? I received a call from Rewards Dept & gave them a code which came to my iphone. I am worried I have been scammed. Many thanks.Pauli...

Can't log into 02 app even though I have reset my password

I can't log into the app even though I successfully reset my password on Google Chrome and the app logged me out before hand.

O2

Forum Posts