Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Please cancel my latest order with immediate effect. I was contacted by O2 today and what I was told over the phone does not match the multiple contracts and documents I've since been emailed. I am extremely unhappy and wish to be contacted on my mob...
I don't understand why I am suddenly paying a monthly charge for my device when before it was in credit
I am trying to find out if my number is still active or not as I am not receiving sms or network signal from abroad
I have received the following email and wish to confirm it is genuinely from O
It is not showing in my account that i got iphone 15 pro max order i paid already
There is a £2 a month discount on Disney Plus.Is it possible to get a discount on an annual subscription?
Hi, Would it be possible to change my account details over into my daughters name & d.o.b? Many thanks,
Hi, I cancelled this account over a month ago so why is it still open and why are you still charging me. I never used the number sent to me when I set up a contract in 2022 with Virgin. You took a payment from my account this month so I have cancelle...
I was moved to O2 from Virgin in July 2023. I want to reduce my tariff as I do not require all the data in my package. Please tell me how as I can't seem to do it on the website.
I want to leave 02, have tried 3 times already to call to end the contract and wasted 1hour on this, as the 02 signal in my area is so poor I cannot get through the phone, and the customer service on the other side cannot hear me!
