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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

internet restrictions

how do i turn off internet restrictions?

Spend cap

Hi I want to add a spend cap to my rolling plan.

Multisave discounts

I have a sim plan on o2 already, but need an additional line. I’ve seen a deal on uswitch but am unsure if it qualifies for multiple lines discount. I can’t call but can chat.

Payment

You told me today I was near my data limit this month. I sent £10 today to top up but it does not show on my account

Payment

You told me today I was near my data limit this month. I sent £10 today to top up but it does not show on my account please help

premuim charges from 85222

How to know what I have been charged for and from where

Change Payment date

I would like to change payment date from middle of month to start of month.Cannot find out how to do it.

Using phone abroad

Hi how much will it charge me to use my phone in South Africa

My MyO2 mobile application is not working

Hi, it’s been month i have joined o2 but still not able to access myO2 mobile application so look into thi matter and fix it so that i can keep track of my data usage. Thanks

want to change email

O2

Forum Posts

FAQs: My O2

internet restrictions

Spend cap

Multisave discounts

Payment

Payment

premuim charges from 85222

Change Payment date

Using phone abroad

My MyO2 mobile application is not working

want to change email

present bill view call history

Missing order

How to escalate an issue relating to fraud?

Want to cancel but I don't have access to the phon...

How much does a Google Pixel 9 device cost and can...