My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8651 Views
  • 1 replies
  • 1 kudos

Resolved! How Can I cancel my account?

I would like to cancel my account . Any service chat for that? 

cosc by Level 1: Joiner
  • 733 Views
  • 3 replies
  • 0 kudos

Account details change

Hi there, I'd like to request a change to my account details:Name changeAddress corrrectionPlease could someone contact me so this could go ahead? Thanks.

MowLiao by Level 1: Joiner
  • 304 Views
  • 1 replies
  • 0 kudos

My O2

Tried logging in and I'm told I'm new and can't login 

My account

Hi. When I go into the O2 app, it is saying to log in, when I do it now says ' new to 02'. Why does it not open my account? which it did on previous occasions. Thanks

Ralph2008 by Level 1: Joiner
  • 301 Views
  • 1 replies
  • 0 kudos

Resolved! Logging into myo2 without receiving a text?

Hi all, So I am being told on log in page that I will receive a text with a six digit code - only issue is is I don't have access to that number, how would I log in without receiving a text code

Can’t log in to my account

I no longer have access to the email linked to my account so I cannot log in.

Shan7 by Level 1: Joiner
  • 565 Views
  • 4 replies
  • 0 kudos

Network

I constantly am unable to access my network coverage getting the message not registered on network?

Denzil2 by Level 1: Joiner
  • 335 Views
  • 1 replies
  • 0 kudos

Esim

Network stopped working,Esim deleted and reinstalled,(using the QR code that I received at the time that i bought the Esim)still not network connection,ordered a plastic Sim bit is taking too long to arrive. How to get network?