My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 7771 Views
  • 1 replies
  • 1 kudos

Upgrade

Upgrade to z fold 5

Dags by Level 1: Joiner
  • 312 Views
  • 2 replies
  • 0 kudos

Sign into my 02

I can not sign into my 02, after I changed my password 

Resolved! Where has the Wifi calling setting moved to on the My O2 account Webpage

Hi, Hoping someone can help me here please. The subject pretty much says it all, I already have wi-fi calling on my contract sim but can no longer find the option for enabling / disabling on the My O2 account web page. It used to look like this: But ...

o2.PNG Ticking_fox_0-1697727610365.png

Cannot sign in my account

Hello, My name is Ioannis Serdaris. I have an account with o2. I have mistakenly entered the wrong password and after I changed my password in order to sign in, I need to enter a code that you will send me in my mobile phone. However, as I have not p...

Ioannis28 by Level 1: Joiner
  • 371 Views
  • 2 replies
  • 0 kudos

O2 account, balance

Hi i have moved from virgin mobile over the summer, i have my new plan with o2 but i cant acces any details form my plan and can't login to mobile app and im register with o2

ChrissJ by Level 1: Joiner
  • 440 Views
  • 3 replies
  • 0 kudos

Refund

I bought an O2 Sim card online through the website Sim corner and have used its services for one month. I accidentally went on the O2 site to top up that same Sim card, however it didn’t work that way and I paid for a service I did not receive, I am ...

Sofia1 by Level 1: Joiner
  • 264 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel contract

How do I contact someone to cancel my contract? I have a sim from O2 and they said they would cancel the contract, but they haven't yet.

Still cannot access my o2 account

I was originally on Vodafone and transferred across to o2 and I still cannot access my o2 app. Says it’ll take 48 hours but it’s been weeks if not months

Resolved! Samsung Galaxy Buds2 Pro for £1. 8th June - 5th July

I received this offer for the buds if I bought out a contract for the samsung galaxy 23 256gb model(also applicable to s23 ultra 512gb). More than 30 days have passed without receiving my voucher, so I contacted customer service, who claimed there wa...

Phone order

where is my iphone 15 pro max? Been on order since september

57dianne by Level 1: Joiner
  • 339 Views
  • 2 replies
  • 0 kudos