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account verifcation

MaxN
Level 1: Joiner
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I have broken my phone, number ************ but I cant log in to my o2 to order a new phone because it wants to send a verificaiton code to the broken phone. please resolve

 

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MI5
Level 94: Supreme
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@MaxN 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255, or pop in store.

Guide: Upgrading Your O2 Phone 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Bambino
Level 85: Esteemed
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@MaxN Do you have an old phone you can transfer your sim to?

I DO NOT WORK FOR O2



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