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Will i be charged for using my allotted Mobile data while in Europe

jiten
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Will i be charged for using my allotted Mobile data while in Europe

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MI5
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@jiten 

You can use all of your data in EU without any additional charges unless you are on an unlimited plan, in which case, you are allowed to use 25gb.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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@jiten 

You can use all of your data in EU without any additional charges unless you are on an unlimited plan, in which case, you are allowed to use 25gb.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
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@jiten

You wont be charged for using data in the EU.
--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Cleoriff
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@MI5 wrote:

@jiten 

You can use all of your data in EU without any additional charges unless you are on an unlimited plan, in which case, you are allowed to use 25gb.


So let's look at this in more detail @MI5 

I could be on a plan with 40GB and I could use ALL of that. However, if on an unlimited data plan, I can only use 25GB of that? How is that fair?

Veritas Numquam Perit

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MI5
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@Cleoriff wrote:

@MI5 wrote:

@jiten 

You can use all of your data in EU without any additional charges unless you are on an unlimited plan, in which case, you are allowed to use 25gb.


So let's look at this in more detail @MI5 

I could be on a plan with 40GB and I could use ALL of that. However, if on an unlimited data plan, I can only use 25GB of that? How is that fair?


Don't know

 

Roaming and data usage within our Europe Zone

       3.6. Where you use data within our Europe Zone then this will be subject to a fair usage cap of 25GB (“Europe Zone Allowance").

       3.7. Once you have reached your Europe Zone Allowance you will still continue to be able to use your data in our Europe Zone which will be charged at £3.50/GB.

 

https://www.o2.co.uk/termsandconditions/mobile/unlimited-tariff-terms

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 7
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Cleoriff
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@MI5 wrote:

@Cleoriff wrote:

@MI5 wrote:

@jiten 

You can use all of your data in EU without any additional charges unless you are on an unlimited plan, in which case, you are allowed to use 25gb.


So let's look at this in more detail @MI5 

I could be on a plan with 40GB and I could use ALL of that. However, if on an unlimited data plan, I can only use 25GB of that? How is that fair?


Don't know

 

Roaming and data usage within our Europe Zone

       3.6. Where you use data within our Europe Zone then this will be subject to a fair usage cap of 25GB (“Europe Zone Allowance").

       3.7. Once you have reached your Europe Zone Allowance you will still continue to be able to use your data in our Europe Zone which will be charged at £3.50/GB.

 

https://www.o2.co.uk/termsandconditions/mobile/unlimited-tariff-terms


So ridiculous. Unless every tariff is actually restricted to 25GB (without saying so?)

I don't get the point of paying for unlimited if you are restricted to 25GB !

Veritas Numquam Perit

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MI5
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Yup...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 7
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