My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 14497 Views
  • 1 replies
  • 1 kudos

Resolved! Data not showing on My o2 app

Since my app has upgraded it’s no longer showing my data. I seen some previous posts on here and tried deleting and reinstalling the app but it’s still not showing.

recycling phone

I recently upgraded my phone and chose to recycle my old phone. Since then a family members phone has broken so i was wondering if there is any way to cancel the recycle request, they have already credited my account but I have not sent off the phone...

Fawkesy by Level 1: Joiner
  • 585 Views
  • 1 replies
  • 0 kudos

How do I unlock my sim?

My phone tells me my phone is locked. How do I unlock it?

Bill

I have payed my bill on the app, it has taken it out of my bank however the app is still saying I need to pay.

Georgia4 by Level 1: Joiner
  • 583 Views
  • 2 replies
  • 0 kudos

Resolved! New order

I’ve ordered an I pad weeks ago now been trying to get in touch to find out what’s going on but the customer service number cuts me off and I’ve emailed and got no reply can anyone help please

Ton by Level 1: Joiner
  • 1403 Views
  • 6 replies
  • 0 kudos

Replacement sim

I have changed my phone and my SIM card doesn't fit my iPhone 

34diana by Level 1: Joiner
  • 1059 Views
  • 3 replies
  • 0 kudos

6 digit code

I was initially trying to get advice regarding only being able to make outgoing texts to other O2 phones but not incoming ones and failed at the first hurdle because when I tried to log into My O2 it sent a 6 digit code to my phone but said it was un...

Flora by Level 1: Joiner
  • 2928 Views
  • 10 replies
  • 0 kudos