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Why am i getting charged more than i normally should be getting charged

Sean097
Level 1: Joiner
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I should only be getting charged 12.50 for airtime bill and 21.50 for the device plan and yet im getting charged 54.99 airtime as well as 21.50 for device plan, This is ****** and no1 can explain to me why im getting charged so much last 3 months

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MI5
Level 94: Supreme
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@Sean097 

Your bill is explained in your MyO2 https://mymobile.o2.co.uk/

or call customer services Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122273 Posts
  • 609 Topics
  • 19015 Solutions
Registered:

@Sean097 

Your bill is explained in your MyO2 https://mymobile.o2.co.uk/

or call customer services Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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TallTrees
Level 41: Prodigal
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