Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

Resolved! Sudden bill increase

Hi, My O2 pay monthly bill has gone up suddenly and I’m not aware why. Please could you explain why this is? Thank You.

Contract upgrade

To whom it may concern i am currently due an upgrade on my mobile phone - I had purchased a new contract phone yesterday with yourselves that should be arriving some point today as stated. The remaining bill for my phone that I am currently using is ...

Resolved! Data

Dear Mr/ Mrs,I'm making £15 top up every month. I had 27,000 gb of internet data that I didn't use from last month. I saw that this data is not added over this month. Could you please fix this? Kind RegardsOsman Faruk BAK

Resolved! Can't send SMS messages without data connection

Strange one here, my mums phone (Moto G8) will not send SMS messages unless her mobile data is activated. I have looked at the settings and nothing seems out of the ordinary and I'm thoroughly stumped on what would cause it to rely on the internet in...

Classic Pay as you go

Hi, when I registered with you I supposed to have had the classic pay as you go. However, after logging in to my online account I've noticed you've put me on the £30 bundle. I don't top up £30 a month so I would never have selected that option. I was...

Why am I not able to receive incoming calls abroad

Resolved! Why can’t I contact O2

I have an internet phone number which I do not use but am being charged for. Why can’t I contact to cancel?

Resolved! H i have added mobile data to the wrong device in my 02 is there any way to correct this

I have added mobile data to the wrong device is there any way to correct this

Resolved! Upgrade sim only deal

Would like best offer of upgrade price

Resolved! O2 account denied

We left O2 after 6 years. O2 has immediately dropped our website login so we're unable to see the final bill. Thanks O2, not very helpful, but that's a large part of why we're leaving.

O2

Forum Posts