Get Help with My O2

FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

logging into my account

I cannot log into my account as O2 no longer recognises my number. They say I don't have an account. However I am still receiving signals and being billed each month. ???? It also means I can't log into chat and I cant find anyone to talk to.

Resolved! how can I access older call records

How can I access call records from 2018?

Resolved! take cap spend off

I would like to take my cap spend off

Resolved! Bill query

Hi me and my wife have a contract that comes out of my bank for both and I’m getting paid twice for the contracts I should be paying 45 a month but it I’m getting charged 80 a month

Resolved! Deposit

Hi i payed a Deposit when i buyed My phone and i still didnt get My Deposit back

NO NETWORK COVERAGE ANYWHERE IN MY AREA

NO NETWORK COVERAGE WHAT SO EVER I CANT SPEAK TO ANY INCOMING CALLS THIS IS JUST AWFUl

Resolved! How can access my call records

I would like to view my incoming and outgoing calls

Resolved! Extras

I have received an email asking me to add on extras, I do not wish to add any on so would like to make sure I do not get charged for this.

Resolved! Cancel Disney Plus

Please cancel the free trial Disney Plus . I do not wish to continue with this.

Resolved! My phone does not connect to any O2 wifi.

My iPhone 11 since upgrading from a 7 will not connect to any O2 wifi. I have been on the network for over 6 years, but unfortunately, since upgrading to the 11 my phone will not connect to any O2 wifi. I have this issue with only O2 wifi and undergr...

O2

Forum Posts