Solved: Upgraded to new iPhone but unable to make or recei...

Joel7 · ‎09-08-2020

We have upgraded iPhone and inserted new nano sim as directed. Downloaded all apps and contacts which are working when connected to WiFi but unable to make or receive calls or texts. Tried contacting O2 but no one available to speak to!

MI5 · ‎09-08-2020

@Joel7

Either use your old sim card or start a sim swap from your old sim

Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎09-08-2020

@Joel7

Either use your old sim card or start a sim swap from your old sim

Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Upgraded to new iPhone but unable to make or receive calls or texts

vat receipt

End contract as I have left UK

Call stating my o2 account being reduced

Taken money from me

Blue Light