Unable to access My O2 account

[PeterW]

Hello,

After I enter My O2 email address and password, O2 wants to send a security code to a mobile number that I no longer have.  This prevents me from being able to access my O2 account.  I am 50 miles from the nearest O2 shop so can't get face-to-face help.  Any suggestions how I can get my account details changed so a code can be sent to my current mobile.  Thanks.  Peter.

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Guide: How to find help & contact O2