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Tracking number

BarbaraR
Level 1: Joiner
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‎08-04-2020 16:42

‎08-04-2020 16:42

I have ordered a device that I can’t track cause the number I was given is not recognised my Royal Mail. So product suppose to be delivered today and now gone missing. So frustrating.
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jonsie
Level 94: Supreme
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‎08-04-2020 16:50

‎08-04-2020 16:50

It may be a different courier than RM

You should call O2 but there is still time for delivery today

Guide: Coronavirus Community Help and Support 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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BarbaraR
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‎08-04-2020 17:14

‎08-04-2020 17:14

I was given a RM as a courier. I checked PF and DPD with no success. Calling 02 is limited due to the situation. They simply cut off your calls. Will see what happens tomorrow.
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gmarkj
Level 66: Unequalled
In response to BarbaraR
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‎09-04-2020 09:12

‎09-04-2020 09:12

try this tracking website (I have no affiliation).
They cover most of the uk delivery services...
https://www.parcelmonitor.com/track-uk/

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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