Tarif

[Janla]

Hello i wanna ask why iam psying £50 when i only meant to pay £26

[mobilemandan]

I dont think people on the forum have access to accounts, best bet is call 202 and speak to someone at customer service and they will have access to all the charges so you can question with them and get corrected if needed.

[MI5 · Accepted solution]

@Janla 

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Thanks