custom-community-header-logo.text

BrianT · ‎25-08-2024

I have spent half an hour trying to find out how to raise my spend cap which is currently zero.

Nowhere can I find the link despite the help page. Can someone please advise?

Enlli · ‎25-08-2024

In MyO2 App under Manage Your Account

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎25-08-2024

@BrianT

MyO2 on web My O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎28-08-2024

Could've sworn I replied to this thread once before, but anyway - the full help page from O2 for Spend Caps tells you how to get to the section in your MyO2 from where you can make the changes you need, @BrianT:

https://www.o2.co.uk/help/account-and-billing/spend-cap

Hopefully by now you have it sorted in any case 🤞 Good luck!

Links to O2 Social Media Team here

custom-community-header-logo.text

Spend Cap

Leaving O2

My o2

Merging numbers

Adding children’s SIM’s onto myO2 app

Pay bill