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S20 upgrade delay

Adam99
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I pre-ordered the s20 ultra few weeks ago and just wondering when will I get any update or detail about delievery and I'm getting abit worried if my order wasnt confirmed but I got all the confirmation emails about it
Someone help me
Message 1 of 12
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MI5
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@Adam99 

You need to call customer service please.

This is a customer only forum Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Adam99
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Oh oops I didn't ok now this I try to chat with the O2 helpline but it comes up as busy no matter what time I tried it's always busy
Message 3 of 12
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MI5
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You'll get a better answer by calling.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Adam99
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Yh I might have to do that I've been reading on here about more peoplw on o2 have yet to get an email or confirmation about it also
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Cleoriff
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@Adam99 

It will be busy today as this is when the S20 is released wink

Veritas Numquam Perit

Girl in a jacket
Message 6 of 12
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MI5
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Stocks are limited unfortunately
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 12
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Adam99
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Oh damn alright I'll just have to wait and see
Message 8 of 12
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MI5
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Hope it's soon for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 12
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Adam99
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I hope so I just want a confirmation that it's coming I've been dying for this phone to come hopefully somepoint I'll wake up and I get a email
Message 10 of 12
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