Hi @Rach_24
This is a community of o2 customers.
If you have an account query you will need to speak to o2 customer services.
Their phone numbers and links to social media are in the guide below.
Guide: How to find help & contact O2
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
