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Purchased a new Samsung from O2 with an esim. worst thing I did.

CKP
Level 1: Joiner
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on ‎13-09-2024 12:37

on ‎13-09-2024 12:37

Purchased two new phones from O2. With esims. Thought it would be easier to set up, how wrong I was. Transferred all the data etc, but I cannot seem to activate the esim. My phone says .. no sim no service? Can't find where to activate it

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MI5
Level 94: Supreme
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on ‎13-09-2024 12:41

on ‎13-09-2024 12:41

@CKP 

In your MyO2 or go in store with photo ID.

esim install.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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