Change of address

Barryboston · ‎13-09-2024

I have noticed that my address is wrong.

I haven't been with o2 for a while and this address listed is my previous address from years ago.

I am looking to get a data only sim but noticed my address is wrong and there is no way to change it.

I have tried to change it in the 'My o2' but there is no option to do so.

Would be pleased be able to update it please so I can progress with my sim order?

Thanks

Barry

MI5 · ‎13-09-2024

@Barryboston

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎13-09-2024

@Barryboston This is not O2. This is a customer community.

How to find help & contact O2: A Guide - O2 Community

I DO NOT WORK FOR O2

O2

Change of address

Phone

Payment dates

PAC code

I need my PUK code

Clarification on Bolt on and O2 Travel