Problems with my o2

[christopherj221]

Hi there ive been experiencing issues with my device plan for a few months it keeps saying its overdue and no matter how many times i speak to someone about it it still isnt sorted id like to raise a complaint also i spoke to another network provider and they said id be free to leave as o2 are in breach of the contract as they are not giving me the service i asked for i keep having issues with wifi and 4g calling im having constant issues with voicemail disappearing im fed up of it no matter how much i speak to someone my issues arent being handled correctly its like no one is interested

[Cleoriff]

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@O2Lisa wrote:

Oh thanks @Cleoriff I'll let my team leader know 

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Thanks @O2Lisa  It should be there by late afternoon really, so we know who is on when the 9pm shift go off. x

[MI5]

I reported it earlier too.