Possible scam

[Catherine82]

Hi, I received a text from mobile number 07880838372 stating that o2 was unable to process latest payment and to update info using a supplied link. I clicked the link and asked for email address, phone number, address, mother's maiden name, bank details etc. I did not complete the info and have blocked the number. Can you please advise if this message was from o2.

[TallTrees · Accepted solution]

THIS IS DEFINITELY A SCAM
lots of these messages do not give any information. @Catherine82

[MI5]

@Catherine82 

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

[b4u2]

Ignore and block scams

[MI5]

Yup