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I want to swap my sim with esim

Redangel
Level 1: Joiner
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on ‎27-06-2024 23:00

on ‎27-06-2024 23:00

Hey O2

 

I want to swap my existing sim with esim. Trying to find how to do it in the app. I found some articles that it's possible but can't find any menu item regarding this in the app

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Bambino
Level 85: Esteemed
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on ‎28-06-2024 00:28

on ‎28-06-2024 00:28

@Redangel See this: eSIM | Help & Support | O2

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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on ‎28-06-2024 07:57

on ‎28-06-2024 07:57

@Redangel 

See screenshot.

Go to replace your sim first, choose esim and technology change as the reason, then install esim.

 

esim install(1).jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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