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Scam phone call

Nickc186
Level 1: Joiner
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Hi, I have just received a call from O2 offering 20% discount on my bills. He had an Indian accent and it sounded very foreign in the background although the number on my screen was 01416287103. I decided to push for a bit more information like his name and location. He said his name was Mark Smith calling from O2. When pushed again for his real name and location he replied with " OK - ****** off - goodbye" and put the phone down. If he is genuine then his phone manners need a good 'seeing to' but I assume that it isn't. Perhaps the above information will help to track scammers trying to get bank details. Please reply to this message or I will assume you are a robot or AI and send this message to Watchdog aswell. Kind regards 

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MI5
Level 94: Supreme
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@Nickc186 

It's a well known scam.

Forward the scam number to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/7726-reporting-scam...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
Level 86: Prestigious
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@Nickc186 Sadly your experience with this scammer is not unique. It happens to thousands of people on a daily basis, and it happens on every network worldwide. No network anywhere has found a way to control it. The best anyone can do is be vigilant and not fall into the traps the scammers lay.

I DO NOT WORK FOR O2



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