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Password problems

Su1234
Level 1: Joiner
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I can't get into my O2 app on my iphone. I input my password and it says it's wrong. I try to change it, but it says I can't change it to what I choose - because it is my existing password (I know it's the correct one and want to keep it). It is the same password I use to get on here so I don't want to change it - would it have an impact on getting in here if I changed it on my phone? I am finding O2 really  horrible recently to try and get to work, if only the gurus were still here 😞

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O2Emma
Former Staff
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Issue all sorted @Su1234 back on My o2 app slight_smile

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MI5
Level 94: Supreme
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Never in doubt @O2Emma laughing

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 12 of 13
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O2Emma
Former Staff
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Thanks @MI5 thumbsup

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Message 13 of 13
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