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Lowman · ‎23-10-2019

So my plan is for 40.20 per month with the phone, unlimited text and calls.
I have now had another airtime bill for 123.95 so I login to try to see where these charges are from, but every time I press the view my bill it takes me back to the login page and won’t let me access my bill. The thing is the same thing happened last month but was for only 56.00 so I left it but they barred my phone to the payment line so I just paid this extra 56.00 but I not paying this new amount. And I am fed up of keep having to re login in every 2 minutes. Please can someone help me out please. Cheers 🙃

MI5 · ‎23-10-2019

@Lowman

No one here has account access I'm afraid.

Please call customer services Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-10-2019

@Lowman

No one here has account access I'm afraid.

Please call customer services Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎23-10-2019

@Lowman You can call customer service from any phone for free on 0800 032 1402. If you don't sort this as soon as you can you will wind up being disconnected and have credit rating problems in the future.

I DO NOT WORK FOR O2

EmilieT · ‎25-10-2019

Have you managed to login or contact customer service to find out more about those charges @Lowman? Let us know how you get on please

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