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O2 bill showing twice on Disney plus

Graham90
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on ‎29-04-2020 23:52 - last edited on ‎30-04-2020 08:03 by Moderator

on ‎29-04-2020 23:52 - last edited on ‎30-04-2020 08:03 by Moderator

I used the 2 pound off of my bill discount earlier today. I then saw the upgrade offer of 20 Pounds for 100 GB data and Disney plus free for 6 months so I have upgraded. Both of these are showing up in my account settings on Disney plus. Should I wait for the system to catch up?

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MI5
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‎29-04-2020 23:55 - edited ‎29-04-2020 23:56

‎29-04-2020 23:55 - edited ‎29-04-2020 23:56

@Graham90 

You'll need to call O2 to cancel the paid one Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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