My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8660 Views
  • 1 replies
  • 1 kudos

My O2 sign in

I am having trouble signing in to my o2, i upgraded my phone last month where i was offered a new tariff but was able to keep my mobile number. However now when i try and sign in it says that i have a buisness account. However checking this it shows ...

Halfy1982 by Level 1: Joiner
  • 572 Views
  • 2 replies
  • 0 kudos

Package

Son returned from canada earlier with army than expected need to change package back to uk usage no help anywhere ?

Kezbomb1 by Level 1: Joiner
  • 1468 Views
  • 10 replies
  • 0 kudos

Remove age restriction

I'm currently trying to remove age restriction from my account, but I can't do it online or using the 61018 phone number because they require me to have a credit card.It says alternatively I can call the 202 customer service number or go in store. Cu...

Alexj by Level 1: Joiner
  • 853 Views
  • 5 replies
  • 0 kudos

Web Live Chat

Has the3 o2 live chat option just ceased to exist? As i have been trying to call them but their phones are too busy and have tried to speak with someone via their usual live chat option but cannot find it anywhere?

LGlithero by Level 1: Joiner
  • 1215 Views
  • 6 replies
  • 0 kudos

Trouble with paying bill & APP

Can anyone help me out before i lose my s***. Phones been cut off, trying to pay it IN FULL today & cant call 202 from my phone, cant access the o2 app...Tried calling from someone elses phone to pay it but that department isnt working either. HOW AM...

Disney+ and cashback

Hi, how do I redeem my 6 months free disney+ and cashback?Regards

Rafael by Level 1: Joiner
  • 450 Views
  • 2 replies
  • 0 kudos

can't access My O2

Hi I have tried to get into my O2 account but keeps saying account details not found. HELP

MJB by Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos

My 02

I can't log into the my 02 app. It says my account is registered to another number. I have just changed my number to my new phone and would like the app on the phone

Ant13 by Level 1: Joiner
  • 295 Views
  • 1 replies
  • 0 kudos

Not receiving email

HiWhen going to Register with O2, the confirmation email is not received for me to verify. Tried re-entering the email address but same result. Help.....

Alya by Level 1: Joiner
  • 585 Views
  • 4 replies
  • 0 kudos

Data

Does anyone know why the data allowance has disappeared from the dashboard on the my o2 app??

NickJC83 by Level 1: Joiner
  • 317 Views
  • 1 replies
  • 0 kudos