Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
I have had a text telling me that O2 has been unable to collect payment and inviting me to use a link to update my bank details or I may be liable for fees. I believe this to be a scam but cannot find an O2 link to report this.
Is Disney+ free for 02 existing customers
I bought a Samsung tablet today and I am able to sign into 02 on it. I tried password said it was wrong it's also sent 2 different Mme codes to phone to change password. Says they are wrong code
I haven’t used My O2 for ages. I have a login email but I can’t remember my password nor the answer to the security question. Is there anything I can do about this?
I am trying ot set up my O2 account to print out my bills for VAT records. The password reset requires you to verify your details and a code is then sent to the mobile number and must be entered. This is not possible to do as the sim card is in a ser...
Hi! I'm trying to add Disney+ to my pay monthly account as per this page - https://www.o2.co.uk/extras/disney-plusHowever when i go into MyO2 to add it in, i can't find the option anywhere & can't call o2 as they are only taking urgent calls due to h...
Hi I'm asking for a hold on bill till the end of next month I've been cut of work and not sure.to wjats happily g a out me getti g paid thanks
Please I just realised I am been charged extra for bolt ons. I did it because I saw it was a one off bill. But now I am been charged for it. Also I want to remove the spending cap in my device because I will end up not using the £15 on it
I choose Amazon Prime 6 months extra when i got my new phone but it will not let ne use it as i had a 3 month Amazon Prime when I got a tablet last month. How can i change this now as no option on my O2 and they are only taking critical calls on 202
I had an iphone and used the My O2 app. I have now upgraded and kept my number (although I did have a temporary number for a day while my old one migrated). The my O2 account does not recognise me now.
