Re: O2 app not showing any data since number was p...

Dedon218 · ‎25-10-2020

Hi

I’ve just moved to o2 I downloaded the o2 app
It worked fine up until my number was ported
How do I fix this ??

MI5 · ‎25-10-2020

It will usually reset when your next bill is due but you can call customer service in the meantime Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎25-10-2020

@Dedon218

Or you could delete and reinstall the app. See if that helps?

Veritas Numquam Perit

Marjo · ‎27-10-2020

Hey @Dedon218 hope you're having a good day. How are you getting on with your My O2 app? Is it working for you now?

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