@Ek_9_
Contact customer services on 202 and request one, or pop into your local o2 store with ID and they can do this for you.
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
