Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hello,I require proof of purchase for the Samsung cashback offer as Samsung are trying their hardest to not accept my documents.I have tried O2's suggestion of going to the bill/tariff section and creating a PDF document of my bill, but this is not p...
My 02 states that my disney plus will run out on 3/12/21. In my Disney+ Account it states that the O2 subscription has ended. How can i relink the two?
Hello, I moved abroad and so I cancelled my o2 account and number. Now I am trying to unlock the phone to use another network which can be done using the o2 app. However, I can not log in to o2 app or myhelp because I no longer have an o2 number. Cat...
My contract has needed, is there somewhere on My O2 account I can cancel my tariff
I've recently purchased a second contract for my younger brother off of my 02 account. The phone and delivery details are all showing up on my account and being sent to my number however how do I link the second bill and phone number to my account so...
I have placed an order with o2 and I made a mistake and ordered wrong. I have tried to contact them but not been able to get through. As I was unable to change I have placed a fresh order. Will I be able to stop the other one going out and cancel onl...
Is there anyway to change the name on the account? I'm trying to change the name from the mum (who set up the account for me years ago) to my name. The guidance on the website only refers to people who have legally changed their name. I've tried call...
I texted 65075 with PAC but get text back saying sorry we don’t understand your request?Tried over a number of days no success !Any ideas ?
Hi, I am a O2 customer my No is xxxxxxxxxxx, yesterday after noon, I recharged my O2 number , I made some calls also but after that by evening when I tried to do some urgent call again , I am getting message that my account is having no balance in it...
I moved to Slovakia and it wont let mé to call to anyone, yes i bought more credit and the packs but still dosent work when i call it only beeps and thats all
