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Network Busy

Samuel1915
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For ten days now I have been unable to make or receive calls, all I get is "Network Busy". I've tried all the usual tricks such as swapping SIMs / handsets, switching on and off etc, etc with no luck.

My phone is a basic 2g one and, oddly shows 5 bars signal strenth although I am convinced it must be a network problem.

Is it possible that BT installing 4g here recently can interfere and block 2g??

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MI5
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@Samuel1915 

Check your postcode here for any faults or maintenance O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Samuel1915
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Tried that - all ok it says.

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MI5
Level 94: Supreme
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@Samuel1915 

O2 are farming out some 2g areas to 4g and 5g so they may have turned off 2g in your area?

Does it say 2g is available in your postcode?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Samuel1915
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Hi, it says for 2g "Good indoors and outdoors"

 
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MI5
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There must be something up somewhere.

I'll ask @O2Waqas to see if he can check for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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O2Waqas
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Thank you for the tag @MI5 

 

@Samuel1915 apologies for the inconvenience caused, i will send you a private message so we can look into this further,

 

Thanks 

 

Waqas 

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