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Need to change my account name (not username) but not sure how?

andrew_b43
Level 1: Joiner
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Registered:

As the title states, I need to change the name of the account holder. I tried selecting the various options the website has available to change my name but none of them actually enable me to do so.

 

Can anyone help? 

Thanks grin

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madasaf1sh
Level 77: Grand Master
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Registered:

@andrew_b43 

 

You will need to contact Customer Services on 0344 809 0202 and they should be able to help.

 


Just so you aware if this is to change the Account Holder to a new person then that person will need to setup and account with a new number, and pass all credit checks and then you will have to pay off the current contract before it can be migrated over. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11643 Posts
  • 64 Topics
  • 3165 Solutions
Registered:

@andrew_b43 

 

You will need to contact Customer Services on 0344 809 0202 and they should be able to help.

 


Just so you aware if this is to change the Account Holder to a new person then that person will need to setup and account with a new number, and pass all credit checks and then you will have to pay off the current contract before it can be migrated over. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
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MI5
Level 94: Supreme
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Registered:

@andrew_b43 

How to here https://www.o2.co.uk/help/account-and-billing/changing-personal-details

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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