cancel
Showing results for 
Search instead for 
Did you mean: 

MyO2 and multiple numbers

pgn
Level 75: Digital Don
  • 36196 Posts
  • 231 Topics
  • 1604 Solutions
Registered:
As a Paymonthly O2 customer, I have had my own O2 account for years. Other family members have PAYG phones, with (mostly) their own MyO2 accounts.

Does anyone know if the account associated with a PAYG number is still usable for Top-up, rewards, etc if I were to pull that PAYG number onto my Contract MyO2 as a second account?
Message 1 of 8
1,922 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144677 Posts
  • 634 Topics
  • 27732 Solutions
Registered:
No it’s impossible to remove it once added and the other owner will then have to log in with your account details to see their phone.
Are you sure you want to do this?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 6 of 8
1,850 Views
7 REPLIES 7

MI5
Level 94: Supreme
  • 144677 Posts
  • 634 Topics
  • 27732 Solutions
Registered:
Yes of course.
You are only viewing them under one login, it doesn't change the account status in any way at all.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 8
1,914 Views

jonsie
Level 94: Supreme
  • 93252 Posts
  • 609 Topics
  • 6984 Solutions
Registered:
Message 3 of 8
1,908 Views

pgn
Level 75: Digital Don
  • 36196 Posts
  • 231 Topics
  • 1604 Solutions
Registered:
No, @jonsie - merely if I can add these PAYG numbers to my account without affecting the current account that the owner of each phone uses for monitoring their own usage etc.

I only wish to have the ability to see remaining balance and to top-up the PAYG phone if required from my account.
Message 4 of 8
1,857 Views

pgn
Level 75: Digital Don
  • 36196 Posts
  • 231 Topics
  • 1604 Solutions
Registered:

Thanks, @MI5

Is it easy enough to remove the account again if required, or is that a call to CS...?

Message 5 of 8
1,855 Views

MI5
Level 94: Supreme
  • 144677 Posts
  • 634 Topics
  • 27732 Solutions
Registered:
No it’s impossible to remove it once added and the other owner will then have to log in with your account details to see their phone.
Are you sure you want to do this?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 8
1,851 Views

pgn
Level 75: Digital Don
  • 36196 Posts
  • 231 Topics
  • 1604 Solutions
Registered:

@MI5 wrote:
No it’s impossible to remove it once added and the other owner will then have to log in with your account details to see their phone.
Are you sure you want to do this?

That is what I wanted to know, @MI5 - thank you.

 

I shall leave well enough alone, when sprogs need a top-up, they can ask for it, and log in to their own O2 account on my laptop to top-up, so they get any rewards to which they may be entitled after so many top-ups etc.  

 

Thanks! Hug

Message 7 of 8
1,848 Views

MI5
Level 94: Supreme
  • 144677 Posts
  • 634 Topics
  • 27732 Solutions
Registered:
Safer that way for sure.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 8
1,840 Views