Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
Hello, Could you help me with sim swap?I received such message:Oops. Something went wrong with your sim swap
Hi, I just changed the length of my rings before voicemail kicks in using the O2 video, keyed the numbers in given. Now it just rings for 25 seconds but voicemail doesn't kick in. It says 'the caller has hung up' which isn't great as use this for bus...
Hi - have a new O2 account and I'm transferring my old number over from Vodafone. Dropped in the request on the O2 website three days ago. Since then, nothing has happened - no messages etc. My number remains in service on Vodafone. On the 'keep your...
Hi, For a good few months I have seen that upgrading to a 36m contract and new phone has been free.As of today (that I have first noticed) it's saying i have to pay 254 pounds to refresh my contract or wait until JAN 2021 when it expires.Was there so...
I have been an O2 pay monthly customer for some time, recently I received a message to say my data had been used up and in order to have more I needed to top up, i had only recently paid my bill, and am sure I couldn’t have used any more data than i ...
Hi I’ve had a text message from a number saying that 02 can’t process my bill and need my details updating. How do I know if it’s a legitimate number from o2
If I change my number, O2 gona charge me? Or is it free. Thanks for ur help
can i see recent call history on o2
Why do I have to sign in
Hi, had a new Samsung S10 since March 2020 (not from O2), but its now end of June and MyO2 app and account access via browser are still both showing old S5 and old IMEI. Im on monthly SIM only contract. What do you need to do to get phone info update...
