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My order

Simutesm1
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Hello I ordered phone and sim card to be delivered today. I didn't received any email for tracking. I have order number [mod edit: please do not post phone numbers on the public board. Thanks!] . I don't know where my phone is ! I order it last Saturday.

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Cleoriff
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@Simutesm1 

If you haven't had a dispatch email re your phone, it won't be coming today I'm afraid.

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order 

You need to contact O2 on any number in this guide. Guide: Coronavirus Community Help and Support 

 

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 104863 Posts
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Registered:

@Simutesm1 

If you haven't had a dispatch email re your phone, it won't be coming today I'm afraid.

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order 

You need to contact O2 on any number in this guide. Guide: Coronavirus Community Help and Support 

 

*The Game Is On*

Girl in a jacket

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Simutesm1
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So unprofessional from O2. I order it week ago for today they had 7 days to sort out my phone and sim card and nothing! 

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madasaf1sh
Level 53: Renowned
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@Simutesm1 

 

There are severe constraints on deliveries at the moment, due to lack of drivers, handsets not been made in enough volume for demand due to silicon delays, and also getting stuff into the UK is a nightmare at the moment.

 

Also they may be doing additional checks on your account if it is your first account with o2. 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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