My o2 isn’t available

[Blue5]

My o2 login was working until recently and now tells me it’s unavailable. What should I do?

[jonsie]

If you are trying to log in to the My O2 app

Instead try the web version 

https://accounts.o2.co.uk/signin

If that works then delete the app, reboot phone and reinstall 

If none of that works then 

You can call O2 on 202

Or use the social media links below

[pgn]

If it also does not work via a browser, @Blue5 - https://accounts.o2.co.uk/signin - it could be because your account is being moved to the new 360 billing system at the back end, give it a couple of days. Also uninstall the app, reboot the phone, and reinstall, the app can be ropy and the change to 360 definitely impacts some of its functionality at the present time. Good luck, @Blue5.

[Enlli]

Try going to 

https://accounts.o2.co.uk/signin

If that works, delete the app, reboot the phone and reinstall 

Otherwise 

You will need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Or phone them on 202 or 0344 809 0202 (contract) 

4445 or 0344 8090222 (PAYG)