@JLK70
You'll need to ask Virgin as the device plan stays with them.
Virgin Media customers can phone 150 from their landline or 0345 454 1111 from any other phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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