cancel
Showing results for 
Search instead for 
Did you mean: 

My o2 App

The1der
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi all.

I’ve been an o2 customer for over 20 years. But seems I’m not recognised by the My o2 app as I can’t seem to log in..!!! 

Has anybody out there got any ideas why..?? 

This has only just recently happened..!! 

cheers 

Message 1 of 3
352 Views
2 REPLIES 2

madasaf1sh
Level 78: King of Kings
  • 12021 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@The1der 

 

A quick search of this community, would show that there is a billing platform migration on going, and that this seems to impact the ability for people to login. Lots of people asking the same questions... 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
345 Views

MI5
Level 94: Supreme
  • 151703 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@The1der 

This is a customer to customer community, not O2, so we cannot access your account, sorry.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
341 Views