My bill

[Reece10]

Could someone give me a ring my phone has been turned off and I would like to speak about my bill thank you. My number is [personal details removed].

[Bambino · Accepted solution]

@Reece10 This is not O2. This is a customer community and can be seen by anyone. Please remove your number or you will get spammed. 

Go to the down facing arrow above the date and time in your post and click Edit Reply to remove your number.

Then you need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Use Skype to call if you have no phone: Guide: A Guide to Skype 

FLAGGED

[MI5]

@Reece10 

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Thanks