My O2
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FAQs: My O2

Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...

EmilieT by Former Staff
  • 8771 Views
  • 1 replies
  • 1 kudos

Resolved! Logging in

Hello, whenever I try and log into my o2 it prompts me to add my telephone number then sends me a code, however once i’ve done this everytime it comes up with “contact number already associated with another user”, how do I get passed this pls? It may...

KD3 by Level 1: Joiner
  • 862 Views
  • 4 replies
  • 0 kudos

Resolved! Phone bill

Hello when I upgraded my new phone in February I got told I would only be paying £20 a month on my contract for the first 6months but that hasn’t been the case I’ve been paying the full £46 why is this?

Can't get app or my02 website to recognise my numbet

I can't get my02 app or site to link my phone number. I register but it just says that I have no o2 products even though I'm on an.o2 phone. I gave up with the app ad it just keeps throwing me out. I just want to view my bills etc., I've been trying ...

Whatname by Level 1: Joiner
  • 414 Views
  • 2 replies
  • 0 kudos

‘Y 02

Hi  

Shobika by Level 1: Joiner
  • 445 Views
  • 3 replies
  • 0 kudos

Resolved! 02 log in query

Trying to register to my 02 account ? Saying my mobile number is not recognisable?

Tracey8 by Level 1: Joiner
  • 432 Views
  • 1 replies
  • 0 kudos

Sim

I have just upgraded to my new phone and have changed to the new 5G sim, I have requested my number is transferred to my new phone. I text swap to the number on my old phone and now neither phone has service

Resolved! Lost sim card

Lost SIM card can’t ring 02 what do I do ? 

Jodie21 by Level 1: Joiner
  • 448 Views
  • 2 replies
  • 0 kudos

Resolved! Fatface discount

Hi can I be resent the Fatface discount link please. I had it on my old phone but no long have access to my old message. Please send it to [personal details removed]. You'll see on WhatsApp the message is there I just need the link resend please. Ada...

Dormigan by Level 1: Joiner
  • 400 Views
  • 1 replies
  • 0 kudos