Solved: My O2 App

Steve64 · ‎19-01-2022

Can I access My Recent Charges and What I've Used on My O2 app?? If so can someone tell me where its located, thanks

MI5 · ‎19-01-2022

From the bills dropdown menu online https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎19-01-2022

@Steve64

From the bills dropdown menu online https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Steve64 · ‎19-01-2022

Thanks MI5............but that's via PC, what about accessing the same through MY O2 App on the phone as it looks different?? Thanks

MI5 · ‎19-01-2022

@Steve64

Open the app and scroll down to just below what allowances you have remaining.

Tap on "Total extra charges"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Steve64 · ‎19-01-2022

Thanks, I have located Total Extra Charges but when I open that I cannot see where my recent calls and messages are listed since my last bill as the next page doesn't open up anything else?

MI5 · ‎19-01-2022

I guess it only shows online then....

I don't use the app for much as it's quite limited compared to online.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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